This 5-day course can be modified to fit the schedules of attendees.
Day One:
  • CISM History
  • Lessons Learned
  • Develop Resistance
  • Increase Resiliency
  • Deepen Recovery
  • Elements of CISM
  • Five Areas of Distress
  • Types of Stress Reactions
  • Intervention Plan
  • Demobilization
  • Crisis Management Briefing
  • Defusing
  • Critical Incident Debriefing
  • Supervisor Mistakes and Pitfalls
Day Two:
  • Case for a Stress Management Unit (SMU)
  • SMU History
  • SMU Cultural Considerations
  • SMU Command Structure
  • SMU Policy
  • Supervisor Roles
  • Command Communication Verbal and Non-Verbal
  • Stress Negative Stereotypes
  • Stress Symptom Reduction
  • Adaptive Functioning
  • Pre-incident Education
  • Family/Work Balance
  • Peer Counseling
  • Confidentiality
  • Officer Specific Referrals

Crisis intervention course outline

Day Three:
  • Death Notification Stress
  • Officer’s Conflict
  • Notification Science (What a notification is and what it is not)
  • Notification Art  (Techniques that will reduce stress for both the notifier and notified)
  • Cultural Considerations
  • Grief Responses
  • Death Notification Policies
  • Supervisor’s Pitfalls and Mistakes
  • Instructor and Attendee Case Studies
Day Four:
  • Officer Suicide Prevention
  • Risk Factors
  • Warning Signs
  • Suicide Myths
  • Intervention
  • Policy
  • Role of the Supervisor
  • Role of Fellow Officers
  • Determine Risk Level
  • Resources
  • Cultural Considerations
Day Five:
  • Victimology
  • Victim Theory
  • Victim Consequences
        -  Anxiety
        -  Fear
        -  Shame
        -  Self-Blame
        -  Post-Traumatic Stress Disorder  (PTSD)       
  • Victim Facilitation
  • Victim Rights
  • Victim Support
  • Cultural Considerations
  • Resources